September 9 2025 Luncheon - In Person Only

September 9 2025 Luncheon - In Person Only

Dayton

"The 8 Pillars of Trust- Defined," presented by Mark Allen

Schedule:

11:15 to 11:30am – in person registration

11:30am – 12noon – in person lunch

12:00 – Speaker presentation

Session Description: "Mark will be talking about David Horsager’s Eight Pillars of Trust and why demonstrating trust is a major indicator of a good leader. Specifically, Mark will go over the following trust tactics:

The 8 Pillars of Trust- Defined
• Clarity: People trust the clear and mistrust or distrust the ambiguous. Be clear about your mission, purpose, expectations, and daily activities. When we are clear about priorities on a daily basis, we become productive and effective.
• Compassion: People put faith in those who care beyond themselves. People are often skeptical about whether someone really has their best interests in mind. “Do unto others as you would have them do unto you” is not just an old saying. It is a bottom-line truth. Follow it, and you will build trust.
• Character: People notice those who do what is right ahead of what is easy. Leaders who have built this pillar consistently do what needs to be done when it needs to be done, whether they feel like doing it or not. It is the work of life to do what is right rather than what is easy.
• Competency: People have confidence in those who stay fresh, relevant, and capable. The humble and teachable person keeps learning new ways of doing things and stays current on ideas and trends. Make a habit of reading, learning, and listening to fresh information.
• Commitment: People believe in those who stand through adversity. People trusted General Patton, Martin Luther King, Jr., Mohandas Gandhi, Jesus, and George Washington because they saw commitment and sacrifice for the greater good. Commitment builds trust.
• Connection: People want to follow, buy from, and be around those who are willing to connect and collaborate. Trust is all about relationships, and relationships are best built by establishing genuine connection. Develop the trait of gratitude, and you will be a magnet.
• Contribution: Few things build trust quicker than actual results. At the end of the day, people need to see outcomes. You can have compassion and character, but without the results you promised, people won’t trust you. Be a contributor who delivers real results.
• Consistency: It’s the little things—done consistently—that make the biggest difference. If I am overweight, it is because I have eaten too many calories over time, not because I ate too much yesterday. It is the same in business. The little things done consistently make for a higher level of trust and better results.

Speaker Bio: Mark has a passion for coaching and for helping people achieve their personal and professional goals. This passion, along with Mark’s exceptional experience and expertise in multiple areas of small and large businesses, has translated into a 30+ year successful career as a business professional.

Mark got his start in business helping run part of his family’s small manufacturing business, so he understands both small and big. Mark then spent the majority of his corporate career honing his skills at three Fortune 100 organizations in several capacities. He has a track record of leading teams through transitions, growth periods, and down-turns. He has done so successfully with his unique abilities to support and enable his teams to come together, pivot when needed, and ultimately own and drive results. Another hallmark of Mark’s long career are countless roles that required him to dive into a new part of a business that was struggling to drive desired results. Mark was called upon to diagnose issues and opportunities, put strategic plans together to address, engage teams, and upgrade processes across a variety of business segments.

Credits: This program is being submitted for approval of recertification credits by the HR Certification Institute (HRCI) and for SHRM Professional Development Credit (PDC).

Note:

By registering for this event, I authorize and permit MVHRA to use, reproduce, and/or publish photographs that may include me, with or without identification. I understand and agree that photos with me in them may be used in various media without compensation to me. I waive any damages or claims and release MVHRA from any and all liability arising from its use of photos of me.