January 13 2026 Luncheon - In Person Only

January 13 2026 Luncheon - In Person Only

Dayton

"Carnegie Triangle," presented by Doug Walker

• What you say (Content)
• How you say it (Delivery)
• How you make the other person feel (Emotional connection)

The theory emphasizes that to truly influence, persuade, or connect with others, a communicator must not only focus on the message itself but also the tone, body language, and emotional impact on the listener. The "triangle" metaphor illustrates that all three points are interconnected and equally important for successful interpersonal communication.

Speaker Bio: Doug Walker is a strategic storyteller and seasoned operations and strategy leader with deep expertise across the nonprofit, higher education, NGO, and public sectors. Renowned for his ability to bridge vision and execution, Doug excels in strategic planning, project implementation, cost negotiation, and process improvement. He brings a unique blend of emotional intelligence and innovation to enhance productivity, boost team morale, and drive impactful outcomes. With a passion for professional development, Doug is dedicated to helping team members grow their skills and confidence. He is also known for crafting compelling messaging around complex and sensitive issues and for championing the voices of customers, audiences, and constituents to advance organizational success.



Credits: This program is being submitted for approval of recertification credits by the HR Certification Institute (HRCI) and for SHRM Professional Development Credit (PDC).

Note:

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